Terms & Conditions

General Terms & Conditions

By entering this website you are deemed to have accepted the terms and conditions set out below. If you find these terms unacceptable, you must leave the website immediately.

1. The content of this website is the sole property of Room501 Limited (Room501). All intellectual property rights (including without limitation any copyright and design right) existing in this site and any products displayed on it belong exclusively to Room501 save where indicated to the contrary.

You may download pages of this website to a local disk or other storage media and you may print off extracts of this site and share both within your organisation strictly on the basis that you do not do so for profit and on the condition that Room501′s copyright notice is preserved at all times.

2. Otherwise, reproduction of part or all of the contents of this website in any form is prohibited unless for personal use. None of the content of this website may be copied or otherwise incorporated into or stored on any other website, electronic retrieval system, publication or other work in any form whatsoever. You may not frame any part of this website.

3. ROOM501, BUSINESS QUARTER, BQ, NORTH EAST BUSINESS GUIDE, BQ YEARBOOK, LUXE MAGAZINE, FQ, FOOD QUARTER MAGAZINE and HITCHED MAGAZINE are trademarks owned by Room501 Limited and are used in this site under licence from that company. Any other trademarks, whether registered or otherwise, remain the property of the appropriate trade mark owner.

4. Whilst Room501 has taken every care to ensure that the information on this website is accurate and up to date, no warranties express or implied are given as to the accuracy of the information contained on the website. No action should be taken or omitted in reliance of any information or advice placed on the website. All orders received are accepted strictly on the basis of our terms and conditions of business.

5. Room501 shall not be liable for any loss or damage arising out of the use of any of the information on this website. Whilst every effort has been made to ensure that this website is virus free, we recommend that you take precautions against infection. Room501 cannot accept any liability for damage sustained as a result of the transmission of viruses, worms, trojans or any other malicious content.

6. Unless otherwise specified, the materials on this website are directed at and are intended solely for use by those accessing the website from the United Kingdom mainland. Room501 makes no representation or warranty that any product, service or information referred to or contained in this website are appropriate for use in other locations or jurisdictions. Those who choose to access this site from other locations or jurisdictions are responsible for compliance with any applicable local laws.

7. These exclusions of liability shall not apply in respect of death or personal injury caused by the negligence of Room501 or any of its employees or agents. These Terms of Use shall be construed in accordance with and governed by English law. If any provision of these Terms of Use shall be deemed unenforceable or invalid then that provision shall be deemed severable from the remaining terms and those remaining terms shall be valid and enforceable to the fullest extent permitted by law. For the avoidance of doubt, nothing in these terms shall confer on any third party any benefit or the right to enforce any term or terms. Unless a contrary intention is expressed, nothing in this website shall be deemed to create a binding contract between Room501 and any users of the website.

8. Any information acquired by Room501 through your use of this Website will be processed in accordance with the Data Protection Act 1998 and any associated Statutory Instruments, Codes of Practice and subsequent Acts of Parliament. You should be aware that because of the global nature of the internet, your personal data is likely to be temporarily stored in jurisdictions beyond the EEA whilst in transmission. For further details please see our Privacy Policy.

9.“Room501” and “Room501 Publishing” are trading names of Room501 Limited, CRN: 6268770. Documents may be served on Room501 at its registered office, which is situated at: Publishing House, 16 Pickersgill Court, Quay West Business Park, Sunderland, SR5 2AQ. VAT registration number 34.

10. Any links to external sites are provided for your convenience only. Room501 does not approve of, endorse or otherwise recommend the content of any third party site and can accept no liability for the availability, suitability or content of such website(s) to which you will be moving

BQ Online User Terms

These terms and conditions (“Terms”) govern your registration for and use of the BQ online website (the “Site”) and your relationship with Room 501 Limited (registered in England with company number 6268770) trading as BQ Business Quarter (the “Company”, “we” or “us”). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to any aspect of these Terms, please do not register for or use the Site. If you have any questions on the Terms, please contact us by e-mail at: ‘’. Our privacy policy contains further information which you may find of use.

1 Use of the Site

The Site is provided to you for your personal use subject to these Terms. By using the Site you agree to be bound by these Terms.

2 Amendments

We may update these Terms from time to time for legal or regulatory reasons or to allow the proper operation of the Site. Any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the Site. The changes will apply to the use of the Site after we have given notice. If you do not wish to accept the new Terms you should not continue to use the Site. If you continue to use the Site after the date on which the change comes into effect, your use of the Site indicates your agreement to be bound by the new Terms.

3 Registration

3.1 Each registration is for a single user only.

3.2 You must ensure that the details you provide to us on registration or at any time are correct and complete.

3.3 You must inform us immediately of any changes to the information you have provided to us by updating your personal details. This enables us to communicate with you effectively.

4 Access to the Site

The level of content you are able to access on the Site is dependent on what type of user you are. There are three types of user, as follows:

4.1 An ‘Anonymous User’ is a user of the Site who does not provide us with any registration details and does not register as either a Registered User or a Registered Member (both as defined below). Anonymous Users have access to all Site content with the exception of our archive of interviews with entrepreneurs (“Entrepreneurs’ Library”) and the area of the Site containing benefits which are reserved for Registered Members (“Members Area”).

4.2 A ‘Registered User’ is a user who registers on the Site by supplying their organisation’s name, a contact name and e-mail address. Registered Users have the option to receive a regular e-mail bulletin, and have access to all Site content, including the Entrepreneurs’’ Library, but with the exception of the Members Area.

4.3 A ‘Registered Member’ is a user who registers on the Site by supplying a full set of contact details. Registered Members have the option to receive a regular e-mail bulletin and can tailor how they view the Site content. Registered Members have access to all Site content.

We will use Registered User and Registered Members’ details to create a free basic listing in the on-line business directory on the Site (“Business Directory”), which Registered Users and Registered Members can further enhance, as described in clause 5, in return for the payment of a fee.

5 Fees

5.1 For the purposes of this clause 5, an “Enhanced Listing” shall mean an enhanced listing in our Business Directory, and a “Premium Listing” shall mean a further enhanced listing in our Business Directory. We reserve the right from time to time to amend the benefits associated with both an Enhanced Listing and a Premium Listing.

5.2 Registered Users and Registered Members have the option to pay us a fee (“Listing Fee”) to upgrade their free basic listing in our Business Directory to either an Enhanced Listing or a Premium Listing. This fee shall be calculated by us and payable by you annually in advance by such method of payment as the Company may from time to time reasonably determine. Please refer to our separate payment terms for further information.

5.3 Where a free basic listing has been upgraded to an Enhanced Listing or a Premium Listing, the Company will send you details of the new Listing Fee payable by you for a subsequent year at least four weeks before the anniversary of the date on which your existing Enhanced Listing or Premium Listing commenced (“Anniversary Date”). Your Enhanced Listing or Premium Listing will only be renewed by us if we receive the new Listing Fee from you before the Anniversary Date. If you fail to pay the Listing Fee for any subsequent year before the Anniversary Date, the Company reserves the right to suspend your Enhanced Listing or Premium Listing until you have paid the Listing Fee in full.

5.4 Any user of the Site, whether registered or not, may pay us an annual subscription to receive BQ Magazine in print as published in any available region (“Subscription Fee”). Such subscriptions may be purchased on either an individual or corporate basis. The Subscription Fee shall entitle the subscriber to either one or multiple copies of each quarterly edition of BQ Magazine for one or more regions (as may be specified and agreed) for one calendar year (i.e. four editions), with the subscription commencing on the date of the next available published edition. The Subscription Fee shall be calculated by us and payable by you annually in advance by such method of payment as the Company may from time to time reasonably determine. Please refer to our separate payment terms for further information. Where an annual Subscription Fee has been paid by you the Company will send you details of the Subscription Fee payable for a subsequent year at least four weeks before the anniversary of the date on which your subscription commenced (“Subscription Anniversary”). Your subscription will only be renewed by us if we receive payment of the Subscription Fee from you before the Subscription Anniversary. If you fail to pay the Subscription Fee for any subsequent year before the Subscription Anniversary, the Company reserves the right to suspend your subscription to receive BQ Magazine in print until you have paid the Subscription Fee in full.

6 Password and security

6.1 When you register to use the Site you will be asked to create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us by contacting us immediately at the following e-mail address: ‘’.

6.2 If the Company has reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account.

7 Intellectual property

The content of the Site is protected by copyright, trade marks, database right and other intellectual property rights. You may retrieve and display the content of the Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Site without prior written permission from the Company.

8 Your use of the Site

8.1 You may not use the Site for any of the following purposes:

8.1.1 disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;

8.1.2 transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice;

8.1.3 interfering with any other person’s use or enjoyment of the Site; or

8.1.4 making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

8.2 You will be responsible for our losses and costs resulting from your breach of this clause.

9 Editing material

The Site allows you to submit material for inclusion on the Site. Whilst the Company does not control the submission of material, we do reserve the right to delete, move and edit any material submitted. Publication will be at our discretion.

10 Restricted material

10.1 You are solely responsible for the material you submit to the Site and by submitting any material you agree to follow these rules. You may not submit any material which:

10.1.1 advertises or promotes any goods or services;

10.1.2 reveals any confidential or sensitive information;

10.1.3 contains or links to any unlawful, threatening, abusive, defamatory or indecent material or material which is deliberately intended to upset other users;

10.1.4 contains any material which you do not have permission to use (including material which may be protected by copyright, trade marks, database rights or any other form of intellectual property right);

10.1.5 contains viruses or any other components with harmful or contaminating effects on the Site or any equipment connected to it; or

10.1.6 impersonates any living person.

10.2 The Site offers you a forum to submit material and you agree to be responsible for all the Company’s losses arising out any breach by you of these rules.

11 Licence to use material

By submitting material to the Site you are granting the Company a perpetual royalty-free non-exclusive licence to reproduce, modify, translate, make available, distribute and allow others to use any material you submit in whole or in part or in any form. We will try to credit authors of the material where possible, but cannot guarantee to do so.

12 Disclaimer

The Site contains material submitted by others over which the Company has no control. We will ask all users to follow these Terms but cannot guarantee the accuracy, integrity or quality of other material. We do not endorse any of the material published by any others on the Site.

13 Availability of the Site

13.1 Although we aim to offer you the best service possible, we make no promise that the services available on or via the Site will meet your requirements. We cannot guarantee that such services will be fault-free. If a fault occurs with the Site you should report it by e-mail to ‘’ and we will attempt to correct the fault as soon as we reasonably can.

13.2 Your access to the Site may occasionally be restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

14 The Company’s right to suspend or cancel your registration

14.1 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms.

14.2 You can cancel your registration at any time by informing us in writing either by e-mail to ‘’, or by post to ‘Marketing & Communications Director, Room501 Ltd, Publishing House, 16 Pickersgill Court, Quay West Business Park, Sunderland, SR5 2AQ’. If you do so, you must stop using the Site immediately.

14.3 The suspension or cancellation of your registration and your right to use the Site shall not affect either party’s statutory rights or liabilities.

15 The Company’s liability

15.1 The Site provides content from other internet sites or resources and while the Company tries to ensure that material included on the Site is correct, reputable and of high quality, it does not make any warranties or guarantees in relation to that content. If the Company is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.

15.2 If we are in breach of these Terms, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you use the Site. Our liability shall not in any event include business losses such as lost data, lost profits or business interruption.

15.3 This clause 15 shall not limit or affect our liability resulting from any products sold through the Site being found to be unsafe or if something we do negligently causes death or personal injury.

16 Third party websites

As a convenience to customers, the Site includes links to other websites or material which are beyond its control. The Company is not responsible for content on any site outside the Site.

17 Advertising and sponsorship

Part of the Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site complies with relevant laws and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.

18 Applicable law

These Terms will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.

19 International use

We make no promise that materials on the Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

20 Miscellaneous

20.1 You may not transfer any of your rights under these Terms to any other person. We may transfer our rights under these Terms to another business where we reasonably believe your rights will not be affected.

20.2 If you breach these Terms and the Company chooses to ignore this, the Company will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms.

20.3 The Company shall not be responsible for any breach of these Terms caused by circumstances beyond its reasonable control.

20.4 The Site is owned and operated by Room501 Limited of Publishing House, 16 Pickersgill Court, Quay West Business Park, Sunderland, SR5 2AQ; Telephone: ; E-mail: ‘’.